Our six places and other resources

You will find Place support offers here as well as useful resources, guides and practical tips on a variety of topics including Schwartz Rounds, homeworking and learning.

Local Place support

To support our colleagues across the West Yorkshire and Harrogate Health and Care Partnership, each of our Places have a number of health and wellbeing offers and community support, please refer to your workplace place below to see the additional support available.

Schwartz Rounds

Schwartz Rounds

Schwartz Round image.jpgSchwartz Rounds provide a structured forum where all staff, clinical and non-clinical, come together regularly to discuss the emotional and social aspects of working in healthcare.

The purpose of Rounds is to understand the challenges and rewards that come with providing care, it is not to solve problems or to focus on the clinical aspects of patient care.

Rounds can help people feel more supported in their jobs, allowing them the time and space to reflect on their roles. Evidence shows that staff who attend Rounds feel less stressed and isolated, with increased insight and appreciation for each other’s roles. They also help to reduce hierarchies between staff and to focus attention on relational aspects of care.

The underlying premise for Rounds is that the compassion shown by staff can make all the difference to a patient’s experience of care, but that in order to provide compassionate care staff must, in turn, feel supported in their work.

What’s in a name?

In 1994 Ken Schwartz was diagnosed with terminal lung cancer.  During his treatment, he found that what mattered to him most as a patient were the simple acts of kindness from his caregivers, which he said made “the unbearable bearable.”  Before his death, he left a legacy for the establishment of the Schwartz Center in Boston, USA to help to foster compassion in healthcare.

“I have learned that medicine is not merely about performing tests or surgeries, or administering drugs… For as skilled and knowledgeable as my caregivers are, what matters most is that they have empathized with me in a way that gives me hope and makes me feel like a human being, not just an illness.”

Read Ken’s story here.

Schwartz Rounds were brought to the UK in 2009, beginning in relatively large organisations providing acute care, but are now operating in a range of different settings, supported by the Point of Care Foundation, including:

  • community and mental health trusts
  • hospices
  • primary care
  • educational settings

Watch

Hospital Chief Executive Suzanne Rankin talks about why she brought Schwartz Rounds into her organisation: https://youtu.be/JWxksG0Kq2E

A Schwartz Round in action at St Joseph’s Hospice. https://youtu.be/ftBXbvSkuX8

A Schwartz Round at a hospital trust https://youtu.be/0VfSkjGZAeY

Schwartz Rounds in West Yorkshire and Harrogate

Our ambition is to have Schwartz Rounds running in each of our places in West Yorkshire and Harrogate, and in as many organisations, large and small, as possible.

Schwartz Rounds are for everyone – if you work in a care home, a voluntary organisation in your community, a GP practice, a hospital or any other organisation that provides health or social care, you can start or take part in a Schwartz Round. We have a central team in each place that can help you with all the resources and training you need to help you and your colleagues get the most from this enriching experience.

No matter what your organisation does, the support and training you get to bring your Schwartz Round to life is free. You don’t have to work in frontline care – people in support roles need Schwartz too.

https://youtu.be/_CuxfCNDQ30

How to get involved

Each of our places in West Yorkshire has a dedicated person who can help you to set up a Schwartz Round, or find you a place on a Round that is already taking place in your organisation.

You can contact your local representative by emailing : bdcccg.wyh.mentalwellbeinghub@nhs.net

Feedback from Schwartz Rounds in West Yorkshire and Harrogate

I've attended at least 4 Schwartz rounds.  As a non-clinical member of staff I am far-removed from what goes on "behind closed doors" in consultation rooms, wards etc however, at the rounds I got more of a sense of the real-life situations that are dealt with on a daily basis, more than that, how resilient and selfless staff have been in traumatising situations.   I felt like I was more part of the hospital, that I had an awareness of what is so day-to-day for some people; it is very humbling.  I also realised that at, whatever level you are, clinician non-clinical, I still had something to contribute during my working day, and this made me feel that I also, in a small way make a difference.  When I left each meeting I felt like we were one big team.

Medical Secretary, Mid-Yorkshire Hospitals NHS Trust

Other resources - Homeworking

Adapting to homeworking can be unfamiliar and impactful. The following resources offer guidance and help:

Other resources - Keep learning

Setting goals and learning new skills can be a great way to meet people, build your self-esteem and feel a sense of achievement. This video will show you simple tips and advice to start learning today.

  • NHS staff and their families now have access to a small range of free online courses, via a new learning portal for NHS and partners, to improve mental health and resilience. Additional online courses and other tools are available for subscribing organisations. The suite of courses available via the wellbeing Ecosystem has been quality assured by Health Education England and is proving to be very popular among NHS staff and their families. To find out more and access the courses here.
  • A coronavirus training programme has been created by e-Learning for Health for staff which contains key guidance and learning. They also have a full catalogue of coronavirus resources here. Download the Coronavirus Awareness Programme by Skills for Health which gives guidance on symptoms, infection prevention and control and investigation.
  • A guide to events and webinars - covering topics such as Human Factors, Psychologically Safety in Teams, Resilient in compassionate organisations plus many more.
  • A free 3-week online course on Covid-19 for healthcare staff has been created by the London School of Hygiene and Tropical Medicine.